45-day returns & exchanges
Free delivery on orders over A$100
Log in

Cart

Your cart is currently empty.

Continue shopping
Total
$0.00 AUD

Shopping Guide

 

Welcome to Cosyvalente (hereinafter referred to as "me" or "us"). We are an online store dedicated to providing high-quality furniture for your home. To ensure a smooth shopping experience when purchasing children's bookcases, study desk & chair sets, and table & chair sets, please read the following guide carefully.

Preparation and Selection

Before placing an order, we recommend that you carefully evaluate your needs to ensure the selected furniture fits your space and requirements.

  • Measurement: Please measure the intended space in your home accurately. Compare these measurements with the product dimensions provided on our product detail pages for bookcases, study desks, and chairs.

  • Product Details: Review the material descriptions, assembly requirements, and care instructions listed for each item.

  • Suitability: Ensure the desk and chair sets are appropriate for the intended user's height and ergonomic needs.

Shopping Cart and Order Confirmation

Once you have made your selection:

  • Add to Cart: Select the desired specifications and quantity, then add the items to your shopping cart.

  • Review: Go to the shopping cart page to review your selected items. Please double-check the models, quantities, and specifications of the children's furniture.

  • Checkout: Proceed to the checkout page. You will need to provide accurate shipping information, including your full name, detailed address, and contact number, to ensure successful delivery.

Payment Methods and Completion

We prioritize the security of your transactions.

  • Accepted Methods: We currently accept credit card payments, including Visa and MasterCard. 

  • Payment Process: Select your preferred card type at checkout and enter the required details.

  • Security: Your payment information is processed securely. We do not store your full credit card details on our servers. Please ensure your card is valid and has sufficient funds before confirming the transaction.

Shipping and Delivery

  • Processing: Once payment is confirmed, we will begin processing your order immediately.

  • Tracking: You will receive a notification when your order has been dispatched. We encourage you to track your shipment to ensure you are available to receive the package upon arrival.

  • Inspection: Upon delivery, please inspect the outer packaging of the bookcases or desk sets for any visible damage before signing for receipt.

Returns and Exchanges

We want you to be satisfied with your purchase.

  • Policy: If you are not satisfied with the item received, or if there is a defect, please review our Return Policy page for detailed instructions on how to initiate a return.

  • Condition: Items eligible for return must be in their original condition and packaging.

Account Security and Privacy

  • Data Protection: We are committed to protecting your personal information. The data you provide is used solely for order processing, delivery, and customer support.

  • Account Safety: Please keep your account login credentials confidential. We will never ask for your password via email or phone.

Contact Us

If you have any questions regarding our children's bookcases, desk sets, or require assistance with your order, please contact us using the information below:

Address: 29 VARSITY BLVD, SETAUKET, NY 11733, United States
Phone: +1 (646) 255-2544
Email: info@cosyvalente.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)